Online Bidding Preview Page
Details
This service will first be avalible for use at the Autumn Thoroughbred Sale on March 17, 2008.
You can respond to a bid in less than a second. The two-way instant messaging enables you to communicate with the auctioneer.
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Registration closes one working day prior to the sale. To purchase your lot on credit a Credit Form must be submitted to the office four working days prior to the sale.
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How to bid
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FAQs (Frequently Asked Questions)
Q. Can I test my computer for the Live Global Bid Control Kit?
A. Yes, by clicking the following link you will be taken to the Live Global Bid test page. Once installed you should see the following on the test page:
- A Clock on the bottom right hand portion of your screen.
- A sales list and Lot details area should be visible on the test page.
- You should be able to hear audio.
If you do not see the Lot details and Sales list you may need to re-install the LGB control Kit.
Note:
You must have TCP ports 6789 and 8000 open through your firewall to view Video and hear the audio stream.
Q. I don't see anything when I click on the auction link.
A. There may be several reasons for this. Make sure that your computer system meets the minimum requirements. NOTE: The first time that you use the LGB system, it will ask you to install the Control Kit. You only need to do this once per computer.
Q. How do I participate in an online auction?
A. You will need to fill in a registration form. If you are approved to bid online, a user name and password will be e-mailed to you. You can then use this user name and password to log into the bidder screen and participate in the auction.
Q. Can I just view an auction?
A. Yes, anyone is able to view the auction but without registration you cannot place any bids.
Q. I can't see the entire bidding interface. It's too big!
A. The bidding interface is designed for a screen resolution of at least 800x600.
Q. I can't hear any sound!
A. Please make sure that you have the LGB Control Kit installed. Your computer must also have a sound card installed as per the minimum requirements. Do not forget to check that your speakers are plugged in and the audio is not muted.
Q. I am using a firewall. What ports do I need to open?
A. LiveGlobalBid connects to a remote server on three internet sockets during an auction. These are:
- Tcp socket 6789 - bidding and administration.
- Tcp socket 8000 - audio.
- Tcp socket 9192 - video.
Your firewall software MUST be configured to permit outbound connections to these sockets if you want to participate in an online auction.
Q. How do I uninstall the LiveGlobalBid Control Kit?
A. To completely remove the LiveGlobalBid Control Kit from your computer follow these steps:
1. Right click on the Control Kit globe icon in the bottom right corner of your desktop.
2. Select Uninstall from the pop up menu.
3. Click Yes in the Confirmation pop up box.
4. If an error message appears click Yes.
5. Restart your computer. The LGB Control Kit should be removed.
Q. I have registered with LGB, and I can log in, but I cannot participate in the auction!
A. If you can log in, but do not have a link to the auction, you have not yet been approved by William Inglis & Son to participate. Please contact the finance department on +612 9399 7999.
Q. Do I have to pay to place an online bid?
A. You do not have to pay to place an online bid however any online bid is binding and subject to the Conditions of Sale.
Q. I am having trouble downloading the LGB Control Kit.
A. Most problems encountered when downloading the LGB control kit are caused by aftermarket Internet Security programs. You may have to disable your Spam and pop up blockers to allow the necessary downloads.
Q. I can see the Video and Lot descriptions but I have no sound.
A. If you do not already have the Active X plug in you will be prompted to do so upon logging into the auction or during the Install process. You must Install Active X for the LGB software to deliver sound to your computer.
Q. What are the Minimum System Requirements?
A. The minimum requirements are as follows:
- Pentium II class processor (> 200Mhz).
- Minimum 56 Kbps Internet connection (Video not supported on dial up).
- Please note that your browser security settings have to be set to Medium or lower to allow the Control Kit to download.
- Your computer must meet the following requirements before installing the LiveGlobalBid Control Kit:
- Browser: Internet Explorer 4 and above, Netscape 4.X, 7.0(7.10 is not supported yet), Mozilla 1.0 to 1.3(1.4 and above is not supported yet)
- Operating System: Windows 98/SE, Windows 2000, Windows XP
- Sound Card and speakers or headphones.